Your applications monitored around the clock. You are alerted before your users.
Besteam sets up and runs the monitoring of your applications. A clear plan, measured commitments, a report every month.
Does this sound familiar?
Your users are the ones warning you.
The application is slow or down. You learn it from a call, not from an alert.
Too many alerts kill the alerts.
Hundreds of notifications a day. No one looks at them any more, including the one that mattered.
No history to decide.
Should you add capacity? Change hosting? Without data, you decide on gut feeling.
What we take on
Setting up monitoring
- Inventory of applications and critical journeys.
- Availability and response-time checks.
- Automated tests of key journeys: login, search, order.
Technical layers
- Servers: load, memory, disk.
- Databases: availability, performance, space.
- Certificate and licence expiry.
Logs and alerts
- Centralisation of application logs.
- Threshold tuning to keep alerts useful.
- Escalation by severity and by your contacts.
Dashboards
- One view per application.
- One view per business service, readable by management.
Our method applied to monitoring
Industrialise.
A standard monitoring model, applied to every application. Each new application is onboarded the same way.
Monitor.
AI detects abnormal behaviour and groups alerts tied to the same incident. You get a qualified alert, not an avalanche.
Prove.
Every month, you receive the real availability of your applications, the incidents detected and their resolution time.
The foundation of our other services
Application monitoring feeds our managed services. It is included in our SAP AMS offer and in our Managed network and security offer. You can also subscribe to it on its own.
Your tools or ours
Already have a monitoring tool? We run it and improve it. Don’t have one? We provide our solution.
A clear pricing model
1. Initial audit.
We identify your critical applications and what is already monitored. Together we define the scope.
2. Monthly plan.
Monitoring of the defined scope is covered by a fixed monthly plan. You know what you pay.
3. Complex changes.
Onboarding a new application, migrating a tool: each request gets a quoted proposal. Nothing is executed without your approval. Hours are drawn from a contracted block of hours.
Our commitments
- Automatic monitoring around the clock.
- Support in extended hours: [time window]. Outside this window: [to define].
- Response times by priority: [to define].
- Monthly availability and performance report.
- Reversibility: monitoring configurations and history belong to you.
The indicators you track
- Real availability per application.
- Response time of critical journeys.
- Share of incidents detected before your users.
- Detection and resolution time.
- False-alert rate.
Start with an initial audit.
We map your critical applications and what currently escapes monitoring. No commitment.