SAP AMS Nearshore
SAP APPLICATION MANAGEMENT SERVICES by Valantic SAP Services
SAP AMS – Application Management Services – is a service offered by Valantic to SAP users, based on corrective, preventive and evolutionary support that guarantees the SAP ERP its correct functioning.
Valantic Support Center provides SAP AMS services through three lines of service: ASSIST – corrective support for incidents and problems in the SAP environment; EVOLUTE – evolutionary support for enhancements, small projects and new developments; SYS – system management and basis support ensuring platform stability and performance.
About Valantic
With offices in Portugal, UK and in Brasil, Valantic is a Portuguese company dedicated to the implementation and maintenance of SAP information Systems. With prestige clients in various industries such as Gategourmet, Vodafone, Leica, Bosch and others, Valantic presents itself as one of the largest Value Added Resellers of SAP at the national level, and a Gold Partner since 2008. The activity, supported by over 200 consultants with extensive experience, focuses on four areas: outsourcing, training, maintenance and implementation of projects.
SAP AMS Nearshore Services
Trust in our experience, Professionalism and Dedication
The SAP AMS Nearshore service by Valantic provides corrective, preventive and evolutionary support to SAP users, ensuring the correct functioning of the SAP ERP platform. The service covers incident management, problem resolution, and continuous improvement of SAP business processes through a dedicated nearshore team with deep SAP expertise.
Valantic’s AMS team delivers strategic recommendations to optimize SAP landscapes, improve system performance and align SAP solutions with evolving business requirements. With a nearshore delivery model, clients benefit from cost efficiency, cultural proximity and flexible engagement models adapted to their specific needs.
Valantic service can be provided as follows
- T&M Scheme – Time & Materials based engagement, providing maximum flexibility for varying support needs and scope
- Fixed Price Scheme – Predictable monthly cost with defined scope of services and SLA commitments
Valantic Basis Monitoring service
- Preventive management – proactive system health checks, performance monitoring and early warning detection to prevent incidents before they occur
- Operational support – day-to-day basis operations including transport management, user administration, system configuration and patch management
- Evolutionary – continuous improvement of the SAP basis landscape, including upgrades, migrations and architecture optimizations
- Prevention 24×7 – round-the-clock monitoring and alerting ensuring system availability and rapid response to critical events outside business hours
- Alarmistic – automated alarm management with escalation procedures, threshold-based notifications and incident correlation for rapid root cause identification
WHY VALANTIC APPLICATION MANAGEMENT SERVICES
